Online Shop Policies

1. Shipping Policy

• Processing Time: Order processing and shipping times vary depending on item availability and stock location.
• Shipping Carriers: We ship via FedEx, UPS, DHL
• International Shipping: We offer international shipping to most countries.
• Tracking: A tracking number is provided with every shipment.
• Free Shipping: We do not offer free shipping at this time.

2. Return & Refund Policy

• Return Window: Customers may request a return or refund within 30 days of purchase if the item is in like-new condition.
• Return Shipping: The buyer is responsible for return shipping costs.
• Contact ASI if you need to return an item.

3. Payment Policy

• Accepted Payment Methods: We accept Visa, Mastercard, and Discover.
• Sales Tax: We do not charge sales tax in any state.
• Payment Security: All transactions are processed securely to protect your information.

4. Order Issues & Cancellations

• Order Cancellations: Orders can be canceled any time before they are shipped.
• Damaged or Incorrect Items: If you receive a damaged or incorrect item, please call us immediately.
• Reporting Issues: Order issues must be reported within 7 days of delivery or during the applicable warranty period.

5. Privacy Policy

• Data Collection: We do not collect customer information beyond what is necessary to fulfill an order.
• Third-Party Sharing: We do not share customer information with third parties.
• For more information, please contact us directly.

6. Contact Information

• Email: [email protected]
• Preferred Contact Methods: Email or phone are both welcome.
• Response Time: We typically respond on the same day.