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ASI takes great pride in offering unsurpassed technical support to all of our customers. We think that the customer-supplier relationship should start long before the customer actually makes a purchase. When you purchase one of our high quality products, we appreciate your business and want to insure that you are happy with it. If you have any questions or concerns at all, we want to hear about them.

Whether it be a thermal drift error in the nanometer range that we can only advise you on, or an actual component failure, you can be assured that we will give it our immediate attention. Our philosophy here at ASI is simple:

The employee takes great care of the customer, the company takes great care of the employee, and the customer is so happy he tells all of his colleagues about us, thus completing the circle.

Please be assured that when you purchase a product from us we want it to be a rewarding experience for all. The information listed here is provided to help you find the solutions that you are looking for, and if you need any help at all please do not hesitate to contact us.

ASI Dealer Access

Downloads

ASI Console
Firmware Updater 5
MS-2000 control using NI’s LabVIEW 7.0 and the serial Port
USB Support on MS-2000 WK Controllers

Manuals

Advanced Applications for ASI’s MS-2000 DC Servo Motor Stage Controller
ASI MS-2000 Sequencer Module
MS-2000 Programming Manual
ADEPT User Manual

RMA Form

Report a Bug