ASI Tiger Console is a free downloadable application that uses communication via serial port or virtual serial port (USB-serial adapter) to control, configure, and update firmware of ASI devices.
Note: because of recent updates to the ASI Tiger Console application to allow use of the application offline, an older installed version on your machine, or parts of it, may not run. This is because of the need for older versions to connect to the internet and compare with the version on our website. We have removed this requirement, and in the process removed the functionality from our website to verify the current version. This was done to better service facilities that have restrictions on computers in laboratories and research settings not allowing internet access.
The resolution is:
1. Uninstall the ASI Tiger Console application from your machine using Control Panel -> Programs
2. Download the latest version from this page following the directions above.
This version will not attempt to interact with the internet and should function properly as a stand-alone application.
Using the TG Console
Step 1: Turn on the Tiger controller and connect it to your computer through a USB. First launch “ASI Tiger Console”. Click the “Device Add” button.
Step 2: A new dialog box will pop up, click the tiger icon.
Step 3: Another dialog box will pop up, set the baud rate to “115200”, and pick the Com Port the Tiger Controller is connected to.
If you are not sure which com port the Tiger is connected to, go to the device manager on your computer to find out.
Step 4: Click “OK”. You will be taken back to the main UI and a new tab called “Tiger” should have appeared. This tab should have additional tabs beneath it. Click on the “Connect” tab.
Step 5: If the program was able to connect to the controller, the “Connect” button changes to “Disconnect” and two additional buttons, “Identify by Banner” and “Identify by Address”, become enabled. If this did not happen, the wrong Com Port may have been chosen, or another program is controlling the Com Port. Close the other program and try again.
Step 6: Once both additional button appear, click on the “Identify by Address” button.
Step 7: Follow the instructions in the dialog box that appears. Turn off the controller, press “OK”, count ten seconds and then turn the controller back on.
Step 8: The program will stop the controller and keep it in bootloader mode. It will then query the controller and list all of the available cards in the controller. If the list is empty, or all of your cards are not shown on the list, go back to Step 4 and repeat these steps.
Step 9: If the previous steps worked correctly, navigate to the “Reprogram” tab.
Step 10: Use the “Browse” button to pick the appropriate firmware for each card. You do not have to pick firmware for the cards you don’t have to program. Tiger Console will skip cards with no firmware selected.
Step 11: Press the corresponding “Program” button if you only need one card programmed, or “Program All” if you need to reprogram multiple cards.
Step 12: Once reprogrammed, a new dialog box will appear confirming that the reprogramming is done. Restart the controller and the system will be ready to use.
Step 13: ASI’s Tiger Console can also be used to issue serial commands to the controller as well. This can be done in the “Scripting” tab.